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How to use VR in corporate training

In today’s fast-paced business landscape, staying ahead of the competition requires a commitment to innovation and employee development.

Virtual Reality (VR) training has emerged as a transformative tool that not only sets businesses apart but also equips them with a competitive edge.

From enhancing employee skills to optimizing operational efficiency, VR training offers plenty of benefits that are reshaping the way organizations educate and empower their workforce.

In this blog, we will delve into the strategies, considerations, and best practices for successfully incorporating VR training into your business operations.

Whether you’re a startup looking to invest in cutting-edge training methods or an established corporation seeking to revitalize your employee development programs, this guide will provide you with the insights needed to harness the power of VR and drive your business toward greater success.

Most notably, virtual and augmented reality technologies are now coming into the workplace, offering teams more interactive and immersive learning experience in a safe environment.

What is virtual reality training?

Virtual reality training or VR training is a digital simulation of realistic scenarios used for training purposes and skill development. Virtual reality technology is used to provide immersive and interactive learning process in a virtual environment using VR headsets.

It allows individuals to practice and acquire new skills, gain knowledge, or undergo specific training scenarios in a virtual environment that replicates real-world situations.

VR training vs. virtual training

Virtual Reality (VR) training and Virtual Training are two distinct approaches to train and educate participants. Both of them leverage digital technology but differ in their immersive nature.

Virtual training or online training typically refers to web or computer-based training programs that can be accessed remotely. It includes a wide range of e-learning modules, webinars, and digital courses that offer flexibility and accessibility.

E-learning is of course an altogether sophisticated affair. Many corporations have dedicated learning teams to inspire workplace skill development, while platforms like Udemy and Coursera offer thousands of online courses to an increasingly hybrid workforce.

In contrast, VR training takes immersion to the next level, transporting learners into realistic, three-dimensional environments where they can interact with objects, scenarios, and other users.

While both approaches have their merits, VR training stands out for its ability to provide experiential learning, enabling users to practice skills and decision-making in lifelike settings.

This distinction makes VR training particularly valuable for industries requiring hands-on experience, such as healthcare, aviation, and manufacturing, where the most immersive training experience can bridge the gap between theoretical knowledge and practical application.

Why do you need virtual reality training?

Virtual reality (VR) training is essential for businesses due to its ability to provide immersive and interactive learning experiences. It offers a realistic and controlled environment where employees can engage in lifelike simulations without real-world risks.

Virtual training has become one of the most popular use cases for virtual reality. Greater immersion in your environment can promote emotional involvement with the subject matter, which results in better training outcomes and greater recall for learners.

VR is a great training tool, and it is particularly valuable for industries with hazardous or complex tasks, such as aviation, healthcare, manufacturing, and emergency response.

VR training also offers cost-efficiency by reducing expenses associated with traditional training methods, such as travel and equipment.

Moreover, it enhances employee engagement, accelerates learning, ensures standardization of training experiences, and provides valuable data analytics for tracking and improving performance.

What are the benefits of VR for corporate training?

VR training enhances learning outcomes by improving knowledge retention and skills acquisition through immersive experiences. It contributes to safety and risk mitigation by allowing employees to practice procedures without real-world consequences.

VR training is accessible and scalable, enabling remote access and easy adaptation to a growing workforce. It results in cost savings over time by reducing the need for physical training facilities and materials.

Additionally, it increases engagement and motivation among learners, offers customization to address specific business needs, and provides real-time feedback to help employees improve their performance promptly.

Overall, VR training is a versatile and cost-effective tool for enhancing employee skills, productivity, and compliance with industry regulations in a corporate setting.

Now when it is clear that virtual reality is useful for corporate training, let’s have a look at what kind of training can you do in VR.

Types of VR corporate training

1. VR Soft skills training

Soft skills training in virtual reality (VR) has gained prominence as a transformative approach to developing essential interpersonal and communication skills in the modern workplace.

According to a report by PwC titled “The Effectiveness of Virtual Reality Soft Skills Training in the Enterprise,” VR-based soft skills training has demonstrated remarkable results.

The study found that VR training can be up to four times faster than traditional methods, allowing employees to acquire critical skills like leadership, teamwork, and empathy more efficiently.

Furthermore, PwC’s research revealed that VR training led to a significant increase in employee confidence, with participants reporting a 4.3 times higher emotional connection to the content compared to conventional training.

This highlights the unique ability of VR to create immersive, emotionally engaging scenarios that foster deeper learning and skill retention.

As businesses continue to recognize the importance of soft skills in the workplace, VR training emerges as a powerful training tool to equip employees with the interpersonal competencies needed for success in today’s dynamic and collaborative business environment.

2. VR Team trainings and workshops

Internal team training and workshops conducted in virtual reality (VR) represent a cutting-edge approach to fostering collaboration, innovation, and efficiency within organizations.

These VR-based sessions facilitate team building and problem-solving in entirely new ways. Participants can immerse themselves in interactive environments where they collaborate on projects, brainstorm ideas, and practice decision-making in a realistic environment.

The technology allows teams to overcome geographical barriers, enabling remote employees to engage fully in the training process, thereby promoting inclusivity.

Moreover, the immersive nature of VR team training enhances engagement and ensures that participants actively absorb information and skills, resulting in a more profound and lasting impact.

Notably, the absence of the need for physical travel translates into significant cost savings for companies, as teams can achieve these training objectives without incurring travel expenses. Check out our ROI of VR blog to learn more.

As organizations continue to adapt to remote and hybrid work models, VR offers a dynamic platform to create engaging and productive team training experiences that can empower teams to thrive in today’s ever-changing business landscape while contributing to cost efficiency.

3. VR Customer’s training

Incorporating virtual reality into customer interactions has emerged as a powerful tool for education and consultancy services. Businesses can now use VR to provide customers with immersive, hands-on experiences that go beyond traditional methods.

Whether you’re an educator looking to engage students in a new way or a consultant seeking to illustrate complex concepts, VR can bridge the gap between explanation and understanding.

By putting customers directly into virtual simulation, they can gain a deeper comprehension of products, services, or concepts, fostering a more interactive and memorable learning experience.

This not only enhances customer satisfaction but also builds trust and credibility, as customers can see and experience the value of your offerings firsthand.

As VR continues to evolve, its applications in customer education and consultancy are poised to revolutionize how businesses engage and educate their clients, ultimately driving better outcomes and deeper relationships.

4. VR HR Training & Onboarding

Leveraging virtual reality for HR purposes, such as onboarding, is a game-changing approach that enhances the employee experience from day one. VR enables organizations to create immersive and engaging onboarding experiences that help to assimilate new hires to company culture, values, and processes in a highly interactive manner.

Instead of traditional paperwork and static presentations, new employees can navigate through virtual environments, meet key team members, and even simulate real-life work scenarios.

This not only accelerates the onboarding process but also boosts the retention of crucial information, resulting in quicker integration and productivity.

Moreover, VR onboarding eliminates geographical constraints, allowing companies to provide a consistent and inclusive onboarding experience for remote employees.

By embracing VR for HR purposes, businesses can foster a more emotionally connected, efficient, and welcoming onboarding process, setting a positive tone for new hires’ journey within the organization.

5. VR Medical training

Medical training has been significantly enhanced through the integration of virtual reality (VR) technology. This innovative approach provides medical professionals with realistic and immersive learning experiences that are crucial for skill development and decision-making in healthcare.

Medical students, physicians, and surgeons can practice a wide range of procedures and scenarios in a safe and controlled VR environment, allowing them to improve their skills and build confidence without the risks associated with real patients.

Moreover, VR training can simulate rare or complex medical cases, providing learners with exposure to situations they might encounter infrequently in clinical practice.

As the healthcare industry continues to evolve, VR medical training becomes an invaluable tool for improving patient care and safety, ensuring that healthcare professionals are well-prepared and proficient in their critical roles.

6. VR Safety training

Safety training has witnessed a transformation with the integration of virtual reality (VR) technology. VR offers a powerful platform for providing realistic and immersive safety training experiences across various industries.

From manufacturing to construction, aviation to healthcare, employees can now engage in lifelike, realistic simulations of hazardous situations and emergency scenarios without exposing themselves to actual risks.

This hands-on training not only improves knowledge retention but also enhances muscle memory and decision-making skills.

Moreover, VR allows for repeatable and scalable training experiences, ensuring that all employees receive consistent and standardized safety instruction.

By simulating critical safety procedures and environments, VR training equips workers with the skills and confidence needed to respond effectively in real-world situations, ultimately reducing accidents and ensuring safer work environments.

7. Realistic VR simulation

Realistic VR simulation is a groundbreaking technology that recreates lifelike environments and scenarios within a virtual world.

It allows users to immerse themselves fully in a digital replica of real-life situations, whether it’s flying an aircraft, performing surgery, or navigating hazardous work conditions.

The key to its effectiveness lies in its ability to replicate sensory experiences, including visuals, sounds, and sometimes even touch.

Realistic VR simulations offer valuable training opportunities by providing a safe and controlled environment for learners to practice and refine their skills, ultimately enhancing their readiness for real-world challenges.

As technology advances, the level of realism in VR simulations continues to improve, making it an invaluable tool across various industries for education, training, and problem-solving.

Virtual reality training examples from a real-companies?

1. Deutsche Telekom MMS

Deutsche Telekom MMS supports large corporations and medium-sized companies in their digital transformation with around 2,100 employees at nine locations. Deutsche Telekom MMS develops end-to-end experiences, which go beyond digital with the use of virtual reality technology.

The Deutsche Telekom MMS team has used Glue for workshops, prototyping, planning sessions, and review meetings for more than 2 years.
customer story. https://player.vimeo.com/video/828923701?dnt=1&app_id=122963

2. Konecranes

Konecranes, is a world-leading group of Lifting Businesses, using a branded workshop space in Glue to educate their trainees about the S-Series hoist. The participants go through the exercise instructions, then they examine the model and complete the exercises to deepen their learning.

3D visualisation creates a better understanding of how the hoist works and keeps participants more engaged and focused on the subject during the training. https://player.vimeo.com/video/765998466?dnt=1&app_id=122963

3. University of Münster

The University of Münster employs virtual reality for various purposes, including conducting seminars and providing students with immersive experiences in the metaverse. Through these seminars, students have the unique opportunity to engage with VR technology, gaining firsthand experience in the metaverse and its applications.

This hands-on approach not only enriches their understanding but also equips them with valuable skills and insights that are increasingly relevant in today’s digital landscape. https://player.vimeo.com/video/831415009?dnt=1&app_id=122963

How to implement VR training into your business operations

To implement VR training into your business operations effectively, focus on these five key steps:

1. Identify Training Needs:

Identify specific areas where VR training can benefit your organization, addressing skills gaps or knowledge gaps.

2. Select the Right VR Solution:

Choose a suitable VR platform or solution that aligns with your training objectives and budget. Choose a reliable VR headset with all the essential technical features to ensure a seamless VR training experience.

3. Create or Select Content:

Develop or select engaging VR training content that mirrors real-world scenarios relevant to your goals. Tailoring the content to your specific needs and objectives will enhance the effectiveness of your VR training program.

4. Pilot Programs and Gather Feedback:

Start with pilot programs to test and refine your VR training. Gather feedback from participants to make improvements and polish the experience.

5. Scale Gradually and Provide Support:

Gradually roll out VR training, ensuring employees have access to equipment and proper training. Offer ongoing support procedural training, and continuously improve your training programs based on results and technological advancements.

Practical tips for VR training implementation

The newness of it all can be intimidating, so in this post, I offer a few tips to help you kick-start the process of implementing VR training in your organisation.

1. Ease your team into the world of VR training

Our first tip is to avoid jumping straight into the deep end with immersive technologies.

If your teams have never put on a headset, it’s important to start with an explanation of the VR benefits and how it will help their work. After that you can then start distributing headsets and scheduling onboarding sessions to familiarize your team with the tech, guiding them on how to navigate different spaces and interact with others.

2. Keep your onboarding sessions light and engaging

When you go into that first onboarding session, it’s important to have a plan.

Prepare the materials and the space in advance.

This way, everything is in place when you arrive for the session itself, including any written instructions or collaboration tools you’d like to use, as Air France KLM Group demonstrates. Some spaces have breakout rooms, so think about how you might use them.

Remember to keep the session light-hearted and engaging. Avoid information overload.

Instead, focus on encouraging participation and collaboration. If you’re hosting a larger group, establish some house rules, such as muting when not speaking or raising hands to signal intent to speak.

Lastly, in the first session, encourage exploration – be there to assist, but allow a safe space for independent discovery.

3. Create your own VR learning experiences

Beyond that introductory session is where things get really exciting as you have the opportunity to create and curate your own VR training experiences.

Could parts of your company’s training program benefit from an immersion into the VR world, giving them the vibrancy they perhaps lack in more traditional formats? (I imagine that company staples like code of conduct and sourcing training could be made a whole lot more engaging in VR :))

Beyond that, what other unique learning experiences might you develop?

Perhaps you could digitize a training workshop that’s challenging or expensive to conduct in the real world or create a demo showcase to train staff and customers on your products and truly stand out from the crowd.

As VR offers an immersive platform conducive to storytelling and interaction, you should be striving to create wow experiences that captivate your audience.

Just like IQM has done when showcasing its quantum computing technology to customers.

For any new VR training session you create, I’d also recommend you think about building in a fun icebreaker activity: as headroom’s Daniel Schaefer explains, an icebreaker can get people “used to expressing themselves in the space” and help foster that “sense of togetherness”

4. Get feedback after each session

VR training solutions are flexible and can be readily adjusted based on feedback. Take the time to understand from your colleagues what worked and what didn’t.

Every team is unique and finding the most effective use cases for them is key, as exemplified by Axel Springer, which experimented with a wide array of environments and meetings before zeroing in on the most effective ones.

Conclusion

As with any new technology, VR use in business for learning and employee training presents a learning curve. However, the rewards are worth the investment.

Businesses are discovering that VR enables highly effective training. It allows employees to practice skills in a safe, controlled environment, receive instant feedback, and learn through an engaging, hands-on approach, often surpassing the effectiveness of traditional training methods.

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How to use VR in corporate training

24. Oktober 2023 0 comment

Examples

How VR training solutions are Developing Industrial and Corporate Training?

VR training solutions are revolutionizing industrial and corporate training and provide a wide range of benefits

VR training solutions are Developing industrial and corporate training providing a wide range of benefits that traditional training methods cannot match. Virtual reality (VR) training solutions are transforming the way businesses teach their workers, offering numerous advantages that conventional training methods cannot match. VR technology provides a more efficient and engaging training experience by immersing users in realistic models of real-world situations. As a result, businesses that use VR training solutions options see significant advantages in terms of increased employee productivity, lower training expenses, and enhanced safety.

The use of computer technology to make a simulated world is what virtual reality is all about. The computer-generated world employs scenes and items that appear realistic, giving the viewer the impression that they are immersed in their settings. Virtual reality can be used to generate a variety of settings. You can, for example, pretend to be a video game character, learn how to perform a safety escape during an emergency, or increase employee training quality to optimize performance. A headset for virtual reality and gloves are used to sense the artificial world. As a result, it is completely immersive, and everything that we see in the simulated world is intentionally made using pictures, noises, and so on.

Simulated Reality: The ability to build interactive learning and realistic models that closely mimic the work world is one of the main advantages of VR training solutions. According to Deloitte, virtual reality allows for the creation of highly suitable and engaging models that can closely replicate the conditions of the real-world work environment, giving a level of absorption and engagement that is difficult to accomplish with conventional training methods. Employees can learn and practice skills in a secure, controlled setting before implementing them on the job with this immersive experience.

Retention: Another advantage of VR training options is the ability to increase information retention. When compared to conventional training techniques, VR training results in greater information recall and better transmission of knowledge to the work. This is because virtual reality training enables workers to actively interact with the content rather than passively listening or reading. Organizations can provide more customized and interactive training experiences with VR training options. Trainees can engage with virtual worlds and simulations in ways that conventional training techniques cannot. As a result, learning becomes more interesting and efficient.

Cost Savings: Organizations can also save revenue on training expenses thanks to VR technology. Traditional training techniques, such as in-person courses and the renting of tools, can be expensive. Organizations, on the other hand, can educate workers in a virtual setting at a fraction of the expense using VR. The adoption of VR technology in the training and education sector is expected to decrease the overall cost of training and development for organizations, according to MarketsandMarkets.

Safety: Another significant advantage of VR training options is their ability to enhance safety. Employees can practice working with risky tools or in hazardous settings without the chance of harm with VR training. This is particularly useful in sectors where safety is a significant worry, such as construction or manufacturing. According to Capgemini, VR training can help decrease injuries by up to 43% in high-risk jobs. VR technology is being used by a diverse variety of groups, including healthcare, building, retail, and hospitality. Walmart, for example, has used VR technology to educate its workers on different parts of the job, including customer care and managing hazardous materials. “We’re using VR to train our associates on novel technologies and procedures, like using handheld scanners to check prices and product levels,” says Walmart CEO Doug McMillon.

Increased Efficiency: As VR technology advances, it is anticipated to become more common in industrial and business training. VR technology is anticipated to be embraced by a variety of sectors for training, simulation, and collaboration. According to Goldman Sachs, the virtual reality market will be worth $80 billion by 2025, and the business VR market will be worth $6 billion by 2026.

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How VR training solutions are Developing Industrial and Corporate Training?

4. April 2023 0 comment

Examples

Build A Resilient Future Using The Metaverse In Corporate Training

Summary: The metaverse will redefine how we work and communicate, and most importantly, the way education evolves in the future. In this article, we will see how metaverse will add a different dimension to the corporate eLearning industry and associated strategies.

Using The Metaverse In Corporate Training

Let’s begin by understanding what the metaverse is. The metaverse is regarded as an integrated network of 3D virtual worlds. It provides immersive realism. One can use a Virtual Reality headset to navigate the metaverse by gazing around and using other commands. It’s always a first-person experience in the metaverse, becoming one’s reality. The metaverse is nothing but a digital universe.

Neal Stephenson’s science fiction novel Snow Crash coined and invented the metaverse in 1992. Zooming out and closer to the present, Facebook has been rebranded to Meta, in line with Zuckerberg’s strategic plan to create a metaverse platform where people can socialize and collaborate.

But is the very concept of the metaverse unfamiliar? Not really. We have moved around, had thoughts, and acted in the worlds created in our dreams. The drama of the Athenian lovers takes place in a forest in Midsummer Night’s Dream.

Yes, in the metaverse, just as in dreams, the first-person experience, as told earlier, becomes a reality. The metaverse draws upon modern technology. Let’s take a look.

Metaverse Technology

Though Virtual Reality (VR) and the metaverse are sometimes used interchangeably, the metaverse is different from VR. Virtual Reality is a technology that creates 3D environments, while the metaverse is a shared, open, and persistent virtual world that involves more technologies. These technologies include Artificial Reality (AR), blockchain, connecting technologies, Virtual Reality, digital twins, non-fungible tokens (NFTs), digital currencies, VR headsets, and sensors. One can feel the content in the metaverse rather than just knowing it.

Imagine teleporting from one learning experience to another. Let’s say, for instance, knowing what a frontline in a retail or manufacturing industry does and, right the next moment, moving into a customer’s world to experience how that frontline’s service has been. It’s learning through knowing, doing, and being.

Metaverse Use Cases

The scope of the metaverse is amazing.

Virtual tourism characterized by an immersive digital environment, 360-degree video content, and a scope for live streaming.
New marketing opportunities in the different virtual worlds of the metaverse.
Metaverse blockchain being beneficial in play-to-win games.
Virtual space availability for work.
Interactions with the patients in real-time environments such as virtual 3D clinics.
A new economy where the trade of assets between users across different spaces is facilitated through NFTs.
Metaverse fashion involving virtual collections of famous fashion houses and fashion designers.
Shopping at virtual showrooms and virtual retail stores.
Real estate virtual tours.
Social networking’s experience expansion.
Creation of wellness spaces with natural settings like aquariums, mountains, meditation channels, etc.
Metaverse for global conferences and community events.

We now have the key to unlock the eLearning metaverse experience.

With AI-powered digital colleagues, collaboration, live status tracking, corporate eLearning, etc., the metaverse is all set to embrace the future of work. Metaverse wallets, metaverse marketplace, API-enabled translations across different metaverse spaces, and more will add more depth to the metaverse experience.

Let’s see how metaverse capabilities and corporate training correlate with one another through various points of synergies.

Effective Onboarding

The first impression is always the lasting one. A strong onboarding process positively impacts the retention rate, levels of satisfaction, and productivity of every new hire. A metaverse experience adds an additional spark to the recruit, reduces the training time, and enhances the engagement level.

Safety Training Imparted Safely

Imagine that a leak is identified in one of the pipes in a factory. There are people working at both ends of the network of these pipes, and blocking the wrong pipe can prove fatal. The metaverse provides learners with a real-time environment for training them to make the right decision under pressure. The virtual world lets a learner make mistakes without endangering the safety of people or the person responsible for the action.

Technical Skills

Whether it is tools or software, assembly line or warehouse, installation or repair, the metaverse creates a virtual twin of the real environment to help the learner gain operational efficiencies in the real world.

Customer Service And Sales

Storytelling, role-playing, and branching scenarios are at the heart of customer support and sales training and will soon become a craze. The metaverse makes them more real. Simulations can be built to handle any client relationship situations and scenarios.

Metaverse immersive training allows employees to perform repetitions in a safer environment—whether hard or soft skills. The learner could be at the store, assembly line, warehouse, office, or other spaces (all virtual) for as long as they like, till they have perfected the skills associated with the learning objective and required outcome. And when the learners step into the real world, they are close to being professionals because they have already done this in the metaverse.

Benefits In A Nutshell

Let’s now look at a few of the benefits that metaverse technology can bring to workplace training.

„Digital twins“ is one of the technologies that the metaverse can draw upon. They allow the Subject Matter Experts to be available virtually.
Sensors and digital twins can recreate a real operational site, existence, and experience. This allows learners to study the impact of changes on the real asset that has been created virtually.
NFTs can be used as rewards in a highly empowering metaverse gaming environment.
Virtual translation across metaverse worlds supports diversity and helps scale corporate training to employees beyond geographical boundaries and demographic uniqueness.

The metaverse eLearning experience enhances scalability, engagement, knowledge retention, satisfaction, and Return On Investment. It reduces training time and cognitive load. Metaverse in the corporate training world induces positive behavioral change, gives a pathway for an outlier to come up the learning curve, and keeps the company one step ahead of the competition.

The Future Of Metaverse And eLearning

1. A New Era For The Special Needs Groups

Accessibility becomes a reality for people with special needs and the ability to tackle daily issues like social interaction issues, interpersonal operability, job skills, and more in a safe environment without feeling left out.

2. Virtual And Hybrid Environment-Based Learning Journeys

Work on real-world skilling opportunities using real-world scenarios and high-pressure situations. Mistakes can and will be made, but the consequences may not be detrimental. The metaverse with data science and spatial design come together to improve learner engagement and on-the-job application. Terms like „experiential learning“ and „deliberate practice“ will start gaining prominence.

3. Immersive Virtual Learning Communities, Groups, Teams

The metaverse can be that key first step to democratizing education by getting people together from geographically dispersed locations and differing backgrounds to learn in a cost-effective, flexible, and faster manner.

4. Surge In Visualization And Storytelling

Zoom, MS Teams, Google Meet, etc., will soon be under threat because of the visualization and storytelling that the metaverse thrives upon. A strategy or plan can be visualized well before execution. Define challenges that can span globally critical topics like climate change, education, gender, health, etc.

5. Be Human Build Interpersonal Capabilities

A coach, facilitator, and mentor all start looking like roles with more accountability across avenues like training on skills like communication, leadership, listening, etc. It’s not like we know the perfect score to be told someone is good here, as they are tough to measure. Immerse learners in real-world conflicts and allow them to practice their day-to-day job responsibilities. Create a safe zone to make them go through the rigor.

6. Drive Powerful Data Analytics

This may be the time when data unthought of will now have a possibility of being extracted to showcase what drives learner progress, identify gaps, and continuously improve the learning experience. Scenarios participation, attention to detail, engagement statistics, behavioral analysis, possible prediction models, and much more could possibly drive new learning frameworks.

Conclusion

As per the Verified Market Research, the metaverse market size was $27.21 billion in 2020. It is expected to grow at a CAGR of 39.1% from 2022 to 2030. Companies aspiring to be „future-resilient“ will use the metaverse’s power to fuel their corporate training journey.

Leverage the services of the Top Custom Content Company and a Brandon Hall Smartchoice Preferred Solution Provider, going strong and gaining momentum three years in a row. We can help you with your learning content and learning technology needs.

If you wish to know how our services and solutions can give an edge to your corporate training, contact me or leave a comment below.

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Foto: Iryna Imago/Shutterstock.com

https://elearningindustry.com/build-a-resilient-future-using-the-metaverse-in-corporate-training

20. September 2022 0 comment

Examples

AR Vs. VR: Pros And Cons For Corporate Training

Businesses have always jumped at the chance to harness technological innovations in order to boost their processes and gain an edge over competitors. Today, virtual reality (VR) and augmented reality (AR) are perhaps two of the hottest new technologies to keep an eye on.

With enterprise spending on immersive tech rapidly accelerating, companies should examine what AR and VR bring to the table. At the same time, businesses may be hesitant to put all their chips on a technology that has not achieved mainstream use, so they might want to test the waters by using it in a limited capacity.

Training solutions offer an ideal proving ground for AR and VR. There were an estimated 58.9 million VR users and 93.3 million AR users in the U.S. in 2021, so it’s clear that immersive solutions are popular. But what makes them good for training?

• Immersive Experience

Learning new skills through video materials, online lectures and tests is similar to traditional education in schools and colleges, even if all of these are collected into one interactive software. In contrast, VR/AR apps and devices allow getting an immersive experience which can help users absorb information better.

Safe And Cost-Effective

Using virtual software and simulations removes or reduces the need to pay human trainers or educators, and it also removes many training risks (such as supervising the use of heavy equipment).

• Limitless Customization

AR/VR applications can feature dozens of 3-D models, scenarios and types of interactions. They are also easy to expand/modify over time.

Types Of Immersive Training You Can Use

Over many years of developing immersive solutions, my company has encountered and worked with many types of training software solutions, applying to different fields and processes present in most companies. The main varieties of these solutions are:

1. Equipment Training: Realistic interactions with equipment and machinery are delivered through 3-D models and twins so users can learn to operate them.

2. Safety Training: Users can learn to perform dangerous tasks or work with potential hazards without putting their lives or health at risk.

3. Emergency Training: Users learn to respond to a range of emergency situations, with consequences of failure imitating real-life events.

4. HR Training: HR specialists learn strategies and techniques for communicating with employees and potential recruits, with human-like speech choices and emotional reactions.

5. Gamified Training: Users learn through games or courses that feature game mechanics, such as badges, leaderboards, earning virtual currency and unlocking other rewards.

Pros And Cons Of Choosing VR

Virtual reality is a technology of complete immersion, and choosing it for training simulations gives you complete control over the content and interactions that take place in that digital world. Depending on the hardware deployed, you can take advantage of such features as eye, face and body movement tracking, input based on finger movements and gestures and advanced finger tracking (with haptic gloves).

In my experience, here are a few of the other reasons to choose VR.

• High level of realism (immersion) in simulations.

• Unlimited scenario and setting customization.

• Accessible anywhere and anytime.

• More safety in all interactions.

• Insightful behavior tracking and analytics.

With those benefits in mind, here are a few of the downsides you should consider.

• Relatively expensive hardware.

• “Play area” must be obstacle-free.

• Some movement types cause disorientation.

Pros And Cons Of Choosing AR

Augmented reality is a technology of partial immersion, relying on physical markers (like objects, patterns and shapes) to determine relevant 3-D content that should be visualized in predetermined locations and situations.

Currently, most AR applications are used via smartphone apps and cameras, but the market of AR glasses (think Google Glass, but more versatile) is in its infancy but steadily growing.

Here are a few of the reasons to consider AR technology for corporate training.

• Accessible on nearly every phone and tablet.

• Delivers more information and value to physical interactions.

• Advanced tracking, recognition and visual analysis capabilities.

• Adaptive to changing physical circumstances.

And here are a few of the challenges you might expect.

• Error-free tracking is hard to achieve.

• Limits the use of two hands.

• Most devices are restricted in graphical performance.

Conclusion

As demonstrated, there is a case to be made for using either of the immersive options, but the best choice will be different for each company. For example, one company may prefer to put their workers out of harm’s way with focused, hands-on training with VR headsets and gloves, while another will prefer an option with AR visualization that lets them take advantage of real physical locations and objects.

It is also worth mentioning that AR and VR are not the only immersive technologies today, just the most well-known ones. Another contender you should know about is mixed reality, which engages a headset (like VR) but also lets the user see digital elements in their real surroundings (like AR). In short, mixed reality can also be used for training, and there are dozens of companies like Program-Ace that develop custom solutions in this field.

Whatever you choose for your business, you shouldn’t go into the decision trying to imitate anyone, but instead, focus on your business needs and determine which tools let you fulfill them to the highest extent. If you are pleased with the solution you build, you can expand it to other areas of your business or jump into the metaverse.

Quelle:

Foto: Getty

https://www.forbes.com/sites/forbestechcouncil/2022/06/14/ar-vs-vr-pros-and-cons-for-corporate-training/

28. Juni 2022 0 comment

Examples

The Metaverse Comes To Corporate Training

Research has found that VR can reduce staff training time by up to 60%, meaning that VR could help cultivate a more productive workplace culture.

In the workplace, virtual reality (VR) and augmented reality (AR) can be used for training, work meetings, and to enhance the customer service experience.
Morgan Mercer launched Vantage Point, which uses VR to improve sexual harassment and diversity, equity and inclusion (DEI) training.
With the metaverse now coming into its own, Mercer is set to expand her company’s ecosystem into leadership and development, international business negotiation skills, sales training, and other areas guided by client needs.

In the workplace, virtual reality (VR) and augmented reality (AR) can be used for training, work meetings, and to enhance the customer service experience.

Research has found that VR can reduce staff training time by up to 60%, meaning that VR could help cultivate a more productive workplace culture.

Five years ago (before most people considered virtual reality more than a technology for gamers), then-23-year-old Morgan Mercer had a vision. She saw the potential for using VR as a platform for corporate training and development, but she realized that she needed to start with a hot-button issue to demonstrate the value of the strategy.

Her solution was to launch Vantage Point using VR to improve sexual harassment and diversity, equity and inclusion (DEI) training.

Uniquely using real people in live experiences rather than avatars, the company’s technology helps drive empathy and other soft skills by placing users in an immersive environment where they can’t look away from incidents of racial profiling, cultural appropriation, LGBTQ bias, harassment at an office party, and more.

With the metaverse now coming into its own, Mercer is set to expand her company’s ecosystem into leadership and development, international business negotiation skills, sales training, and other areas guided by client needs.

In a Q&A with Morgan Mercer, she explained how metaverse/VR workplace training might be more effective than other types of employee training.

Allwork.Space: Do you think the metaverse is the future of workforce learning?

Morgan Mercer: When you look at the applications of virtual reality and augmented reality, the only way to learn before they were created was through real life experience, but real-life experience can be costly and have negative implications from an emotional perspective.

Within immersive environments, you can actually simulate out the internal and external stimuli that would be present, and because your brain perceives that it’s real, you can create highly visceral situations where you’re practicing – you’re not just role playing – you’re actually in the situation. That naturally lends itself to learning education within the corporate space.

Whether it be anything from sales training, associations training – which directly impacts your bottom line – the only way to learn is by doing, in order to get the skills and to get as much experience as possible.

An immersive environment allows you to get the same level of experience in a way that’s a lot faster and a lot less expensive, has fewer negative implications, and overall – a bigger benefit to the company and the way that they’re traditionally doing training.

Allwork.Space: Is VR workplace training more effective than other types of employee training?

Studies have actually shown that it is. There’s a lot of research out there.

We have a tendency amongst individuals to act in a way that follows group think – meaning that we’ll make decisions that either our peers or colleagues have done because we don’t want to be ostracized, or both unconsciously do the things that we know we should do, whether or not that be the thing that we would actually do when the situation happens.

There’s a lot of research about the ways that people say that they’ll respond versus what they actually do. So when you’re in an environment where it’s an individual experience, you’re actually acting in a way that’s true to real life.

You can often create group experiences where you can do things like bring in facilitators and have facilitation sessions afterwards in an immersive environment where you’re actually talking to somebody – maybe across the world and from a different department or company in a completely different country. It unlocks possibilities that we don’t have right now.

Allwork.Space: How exactly does Vantage Point work? What are some scenarios that trainees are put into?

It depends on the learning objectives of the experience.

The value of technology allows you to approach things from different angles and different perspectives, which provides a layer of depth to learn and comprehension. One of the things that’s useful in any aspect of being within a workforce is the ability to think critically, and the ability to really discern and understand how different people might understand a situation and the underlying components or agenda, and emotion behind the decision or situation, no matter what the scenario is.

We provide a variety of different perspectives to give trainees first-hand experience. We leverage things like invasion of personal space, tonality, and the granularity of the situation.

You’re placed in photo realistic scenarios of situations. It could be an office room environment where you’re sitting around, or people with colleagues at a presentation. It could be a first-person experience of being racially profiled as you’re leaving the office.

You’re given the opportunity to practice advocating and to identify behaviors that somebody else is doing, and maybe speak to them about it. And then depending on what you do, it’s not right or wrong, but there are nuances.

So there are things that are the most right, the least right, and you have somewhere in the middle. Depending on what you do, we actually give you on the spot feedback… what you did right, when you did wrong, what could have been better… and then we put you in a different situation.

There’s a lot to be said on the power of virtual reality.

Quelle:

The Metaverse Comes To Corporate Training

25. April 2022 0 comment