Meta launches Horizon managed services, a new enterprise-grade Quest MDM service with direct support from ManageXR and ArborXR
This week, major news comes from the Meta camp. Following internal calls to action to move the innovation needle, it appears that Meta is listening to its customers to make enterprise integration of the Quest portfolio easier by deepening its collaboration with major XR MDM solutions providers and delivering a new solution for enterprise Quest deployment.
Those XR MDM solutions providers are ManageXR and ArborXR, two leading firms that deliver products that allow clients to deploy fleets of headsets for various types of working environments more efficiently, with tools for managing security, sign-ins, updates, and more.
Brad Scoggin, CEO of ArborXR, explained:
Enterprises need trusted, scalable solutions to successfully deploy XR—and that’s where ArborXR comes in. By partnering with Meta, we’re bringing together best-in-class VR solutions and enterprise device management, giving organizations the confidence, security, and support they need to scale XR with ease.
Zuckerberg’s firm is launching this new service under the name ‘Meta Horizon managed services,’ uniting the Meta for Business model and migrating Meta for Education features as well. Originally, Meta for Bussiness and Education contained device management tools, but it appears these efforts are now outsourced to each integrated third-party MDM solution provider.
According to Meta’s official website pricing, the firm is offering two pricing models for businesses and education customers, clearly shifting from one enterprise-facing model to another.
Underpinning Enterprise Support
This may be a genuinely transformative move for Quest as it continues to underpin its enterprise footing, an ever-changing effort from Meta, which only just debuted Meta for Education late last year. A quick turnaround following a year of build-up for the education model, but working with third-party experts may be valuable, with ManageXR and ArborXR providing Meta with a deep understanding of the issues enterprise clients face when deploying fleets of headsets.
Moreover, Meta’s direct collaboration with third-party MDM firms to create a unified solution may be a step toward providing a headset/MDM combo that elevates the Quest portfolio above the rest as a leading enterprise headset provider.
ManageXR is now an official third-party integration with Meta Horizon managed services (formerly Quest for Business)! What does this mean for you? New Quest devices are now required to have a subscription to Meta Horizon managed services to access any third-party MDM solution. Meta released new pricing today https://lnkd.in/g43CJfAb, which includes Meta Horizon managed services for free for two years on newly purchased devices through approved resellers. We acknowledge that deploying Quests will be more expensive due to this new requirement, but we are confident that the product innovation we will achieve as a result of the partnership will be worth it. We understand that these changes may be difficult to navigate, and we are committed to supporting our customers during this time. Please reach out to support@managexr.com with any questions or concerns. How does this change benefit me? ✅ Low-touch enrollment: ManageXR can now be selected directly in Meta Horizon managed services as your preferred MDM, making device setup simple and fast. ✅ Deeper control: Unlock expanded management features to optimize your XR fleet. ✅ Innovative solutions: ManageXR and Meta now work together to bring you XR advancements like never before. Your existing Quest devices on ManageXR will be referred to as legacy devices. You can manage them as you always have, without a subscription to MHMS, but they won’t gain access to some of the newest capabilities from our collaboration with Meta. This is not a forced migration of existing devices. This change only applies to new Quests enrolled. These latest changes apply to all third-party MDM solutions supported by Meta: ArborXR, Ivanti, ManageXR, Microsoft Intune, and Omnissa Workspace ONE. https://lnkd.in/g6VEpMnF Read our blog here to learn more about what this integration means for your XR deployment. https://lnkd.in/gSaQZ7Aq And, check out our dedicated integration resource hub with answers to all your questions regarding our integration with Meta. https://lnkd.in/gxw3upBW
Additionally, with Hololens 2’s recent decline, a gap is forming for a new MR headset provider to pick up where the long-standing headset left off. Perhaps with new, deepened MDM considerations, Meta could fill that gap.
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